Privacy Policy

Effective date: 1 November 2026

Gl Properties
Website: https://www.glproperties.in/
Effective Date: 1 November 2026

1. Introduction

Gl Properties respects the privacy of customers and website visitors.

This Privacy Policy explains how we collect, process, store, share, and protect personal information through our website and property-related services.

It applies to property enquiries, site visit requests, online plot bookings, advance payments, customer communications, and other website forms.

2. Information We Collect

Depending on the service requested, we may collect:

Personal information

Full name.
Mobile number.
Email address.
Residential or correspondence address.
Other information voluntarily submitted by customers.

Property and booking information

Project name.
Plot number.
Survey number.
Plot area.
Booking reference.
Booking status.
Advance payment amount.
Transaction and communication records.

Payment information

Payment transaction ID.
Payment date and amount.
Payment status.
Payment method category.
Refund reference, where applicable.

Payment card and banking credentials are processed through authorized payment service providers.

Gl Properties does not intentionally store full payment card numbers, CVV, UPI PINs, or internet banking passwords on its servers.

Technical information

Where collected by the website, we may process IP addresses, browser information, device information, cookies, security logs, and website usage information.

3. Purpose of Information Collection

We process customer information to:

Respond to property enquiries.
Arrange site visits.
Provide project and plot information.
Process advance booking payments.
Manually verify and confirm bookings.
Communicate booking status.
Prepare property-related documentation.
Handle payment discrepancies and refund requests.
Maintain accounting and transaction records.
Provide customer support.
Prevent fraudulent transactions.
Meet legal and regulatory obligations.
Improve website security and functionality.
Administer customer registration and gift programmes.
Send promotional communications where lawfully permitted.

We will not process personal information for unrelated purposes without an appropriate lawful basis.

4. Razorpay Payment Processing

Gl Properties uses Razorpay or another authorized payment provider to facilitate online transactions.

Payment-related information may be shared with the payment gateway, participating banks, and payment networks as necessary to complete and verify transactions.

Customers may review Razorpay’s Privacy Policy:

https://razorpay.com/privacy-policy/

Payment gateway providers may process information under their own applicable privacy policies.

5. Information Sharing

We may share necessary information with:

Authorized Gl Properties personnel.
Payment gateway providers.
Banks and payment networks.
Website hosting and technology providers.
Property documentation professionals.
Legal and accounting advisers.
Government or regulatory authorities where legally required.

Gl Properties does not sell customer personal information.

6. Consent and Customer Choices

Where consent is required, customers will be informed of the relevant processing purpose and provided with an appropriate consent mechanism.

Customers may withdraw consent for processing that relies on consent, subject to applicable law.

Withdrawal may affect services requiring the relevant information.

Information required for lawful recordkeeping, contractual obligations, or legal proceedings may continue to be retained where permitted or required by law.

7. Data Security

Gl Properties takes reasonable technical and organizational measures to protect customer information.

These may include secure website connections, restricted administrative access, authentication controls, software updates, backups, and appropriate access permissions.

No electronic system can guarantee absolute security.

Any personal data breach will be assessed and handled according to applicable legal requirements.

8. Data Retention

Customer information will be retained only for as long as necessary for the purpose of collection or as required by applicable law.

Retention may depend on the status of a property transaction, accounting obligations, legal requirements, disputes, or legitimate customer service needs.

Information no longer required will be securely deleted or anonymized, as appropriate.

9. Cookies and Analytics

The website may use cookies and similar technologies for essential functionality, user preferences, security, and website analytics.

Where optional tracking technologies are used, appropriate disclosures and consent mechanisms will be provided as required by law.

Customers may manage cookies through their browser settings.

10. Customer Privacy Rights

Subject to applicable law, customers may request:

Information about the processing of their personal data.
Access to applicable personal information.
Correction of inaccurate information.
Erasure where legally permitted.
Withdrawal of consent.
Resolution of privacy grievances.
Other rights available under Indian data protection law.

Requests may be sent to glproperties4u@gmail.com.

Identity verification may be required before processing requests.

11. Children’s Privacy

Online property booking services are intended for adults legally capable of entering into contracts.

We do not knowingly solicit online plot-booking payments directly from children.

Any legally necessary information relating to minors will be handled in accordance with applicable requirements.

12. Third-Party Websites

Our website may contain links to external websites and payment providers.

These third parties may maintain their own privacy policies.

Customers should review the applicable third-party policies before providing information.

13. International Processing

Some authorized service providers may use infrastructure outside India.

Any applicable international processing or transfer of personal data will be handled in accordance with Indian legal requirements.

14. Changes to This Policy

Gl Properties may update this Privacy Policy to reflect changes in services, technology, or legal requirements.

Updated versions will be published on this page.

Where required, additional notice or consent will be obtained.

15. Privacy Complaints

Customers may raise privacy concerns through:

Gl Properties
No.8E/96, F2, 1st Floor, Near ICICI Bank,
Ayyasamy Street, West Tambaram,
Chennai – 600045, Tamil Nadu, India.

Phone: +91 73050 73050
Email: glproperties4u@gmail.com

Designated Grievance Contact: [Confirm designated person or role before publication]

Complaints will be reviewed in accordance with applicable law.